Proudly Australian owned and operated

FAQs

We are a small team who live and breathe surf travel.
We have tried to answer some of the common questions below.
If you still have any questions, feel free to get in touch.

1. How do i make a booking?

You can book online by hitting the ‘BOOK NOW’ button within any deal, filling out our easy to use booking form. If you have any questions you can contact our sales team directly – support@waveoftheday.com.au

2. How much deposit is required?

As we specialise in discount surf travel we are often dealing with last minute bookings so we only take full payment to make the whole process quick and easy for you and our operators.

3. Do you offer refunds if we cancel?

We do as per our Terms and Conditions.

4. Do we need travel insurance?

Travel insurance is deemed compulsory by many of our operators. We recommend World Nomads. Simply click here to book your insurance now.

5. Is our data safe with Wave of the Day?

We take privacy as seriously as we do hooking you up with discount surf travel. To use our platform we require some personal information, however we will not pass on your information to third parties other than our travel suppliers and operators.

6. Can I see real time availability on the site?

Unfortunately very few of our boats and resorts are able to offer real time availability. However we are very thorough with our booking system so unavailable trips are very rarely advertised. In the unlikely event this does happen our team can help you find a replacement trip asap!

7. What is the best way to contact Wave of the Day

The best way is through our 24 hour email contact form.

8. How do you determine your discounts?

We calculate the percentage discount based on the ‘Rack Rate’ resorts, boats and camps advertise. Prices fluctuate due to season and vacancy rate, therefore the ‘Rack Rate’ is the most consistent price from which a discount can be calculated.

9. How can we help Wave of the day give a little something back?

Great question, click here to see our Social good page! We support Waves For Water, Suku Mentawai and often hook up with other local Australian charities so please let us know if you want to help out! We love responsible travel and are stoked that you do too!

10. How do I know if the waves will be right for my skill level?

Mother nature has a mind of her own so no promises on swell size and winds but we can certainly help you pick a suitable trip for your skill level if you would like us to.

11. Can you guarantee a great experience and epic waves?

We are only human so unfortunately we cannot guarantee this. We do however hand pick our operators and only represent great suppliers.

12. Can you organise group tours?

We certainly can. Contact us to discuss your trip and our team will be happy to assist.